PinnedPublished inBootcampHow to make an impact without moving the cheeseManaging Client Feedback for Legacy Features: Striking a Balance Between Satisfaction and ImprovementNov 6, 20231Nov 6, 20231
Published inMuzli - Design InspirationHow Jones contributes to solving COVID-19 challenges in real estateJones users are facing new challenges of managing tenants and vendors during a pandemic.Jun 17, 2020Jun 17, 2020
Enhancing the Jones experience and designAt Jones, we’re always looking for ways to take the hassle out of COI compliance, so we’re very excited to release our newly redesigned…Nov 22, 2019Nov 22, 2019
Published inChatbots MagazineTo Push, or Not to Push? Designing Proactive Messages in ChatopsProactive messages are an opportunity to get ahead in the game, think for the user & before the user, bring them back to the conversation…Feb 27, 20181Feb 27, 20181
Published inMuzli - Design InspirationBuilding onboarding in ChatOpsOnboarding is the first set of messages users receive when they start using your bot, the process of preparing first-time users to be…Feb 20, 20181Feb 20, 20181
Published inMuzli - Design InspirationMy research into ChatOps UX guidelinesA case study of finding the best methods to provide guidelines, information and solutions to personas who design and build chatbots for…Feb 11, 2018Feb 11, 2018
Published inUX CollectiveDelete models in products, because sometimes, cats walk on keyboardsWhen users delete something, they usually mean to do it. They actively and intentionally pressed the delete button. But Sometimes, cats…May 22, 20174May 22, 20174
WalkMe Walk-Thrus editingThe mission: ‘Customize on Screen’ re-design due to issues with its intuitiveness and efficiency:May 19, 2017May 19, 2017
Chrome’s DinosaurI assume you all ran into a ‘unable to connect to the internet’ page, a page with a little dinosaur made out of pixels.Dec 3, 2016Dec 3, 2016
Icons to the moon & back: creating pixel perfect icons and converting to icon fontIcons are elements found in almost every place you can think of on the web and on mobile devices. A good designer needs to know how to…Aug 2, 2016Aug 2, 2016