Published inUX CollectiveThe agentic era of UXThe future of digital experience is here — but it’s being minced into microscopic use cases.May 8, 202411May 8, 202411
Published inUX CollectivePrompts should be designed — not engineeredRallying design’s relevance in the AI eraApr 3, 202410Apr 3, 202410
Published inUX CollectiveThis is the moment to reinvent your productFrom Software as a Service (SaaS) to Partner as a Product (PaaP)Mar 19, 20243Mar 19, 20243
Published inUX CollectiveThe 3 capabilities designers need to build for the AI eraThe reverse reckoning of UX design.Feb 27, 202414Feb 27, 202414
Published inUX CollectiveCustomer Experience 3.0 is hereDigital transformation removed the human partnership layer from every product/service. Now we will add it back in — synthetically.Feb 14, 20245Feb 14, 20245
Published inUX CollectiveAI analysis, brainless designWe need to build a habit of questioning AI.Jun 2, 20237Jun 2, 20237
Published inUX Collective5 use cases for human-centered AIWith ChatGPT, we can provide our users with a built-in team of fiveMay 10, 20231May 10, 20231
Published inUX CollectiveDesigning for “delight” is deadThe ultimate goal of product design has to be well-being — not delight.Mar 29, 202319Mar 29, 202319
Published inUX CollectiveHumanize your product with the Periodic Table of Human ElementsAn MIT-developed framework for creating products that improve well-being.Apr 14, 2023Apr 14, 2023
Don’t hire an innovation taxidermistHow to avoid spending $1M with McKinsey for unimplementable ideasOct 28, 2021Oct 28, 2021