Alex Klein – Medium

Alex Klein

Published in
UX Collective

Opening our minds to AI-moderated research

How to confidently find yourself in the new research method.

3d ago

an AI moderator asks the open-ended question” Tell me how you feel about interviews moderated by AI instead of humans”

3d ago

Published in
UX Collective

The agentic era of UX

The future of digital experience is here — but it’s being minced into microscopic use cases.

May 8, 2024

Two plates side by side. One has little AI circles on it. The other has many that are connected by a circular line.

May 8, 2024

Published in
UX Collective

Prompts should be designed — not engineered

Rallying design’s relevance in the AI era

Apr 3, 2024

Two AI icons next to each other. One is made up of a painted, “designed” background while the other is made up of an engineering pattern

Apr 3, 2024

Published in
UX Collective

This is the moment to reinvent your product

From Software as a Service (SaaS) to Partner as a Product (PaaP)

Mar 19, 2024

An AI icon surrounded by a shark on one side and a fairy wand on the other

Mar 19, 2024

Published in
UX Collective

The 3 capabilities designers need to build for the AI era

The reverse reckoning of UX design.

Feb 27, 2024

Chart displaying 3 capabilites: ai strategy, interaction design, model design

Feb 27, 2024

Published in
UX Collective

Customer Experience 3.0 is here

Digital transformation removed the human partnership layer from every product/service. Now we will add it back in — synthetically.

Feb 14, 2024

hands shaking to represent 1.0 era, a laptop to represent a 2.0 era, synthetic hand coming out of a laptop to represent a 3.0 era

Feb 14, 2024

Published in
UX Collective

AI analysis, brainless design

We need to build a habit of questioning AI.

Jun 2, 2023

An AI button that says “automate my job”

Jun 2, 2023

Published in
UX Collective

5 use cases for human-centered AI

With ChatGPT, we can provide our users with a built-in team of five

May 10, 2023

5 bubbles that represent each ChatGPT team member

May 10, 2023

Published in
UX Collective

Designing for “delight” is dead

The ultimate goal of product design has to be well-being — not delight.

Mar 29, 2023

Aaron walter’s pyramid. There are 4 levels to the “hierarchy of user need”. Functional is at the bottom. Then reliable. Then usable. Delightful is at the top. There is an eye rolling emoji next to delightful.

Mar 29, 2023

Published in
UX Collective

Humanize your product with the Periodic Table of Human Elements

An MIT-developed framework for creating products that improve well-being.

Apr 14, 2023

Humanize your product with the Periodic Table of Human Elements

Apr 14, 2023

Alex Klein

Alex Klein

Uncovering deep customer needs with AI • Design • MIT • DeepNeed • 🖥️ BOOK A DEMO https://tinyurl.com/37tzu62t 👋 SAY HI https://tinyurl.com/yj3krfz7

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