Published inUX CollectiveSystems thinking in product developmentSince I first learned about Systems Thinking I see everywhere processes that can be modelled as systems. The models are always…Aug 10, 2020Aug 10, 2020
Accessibility of email contentWant to make the most of your emails? Make sure they’re accessible to all your users.Nov 27, 2019Nov 27, 2019
Published inUX CollectiveThe knowns and unknowns framework for design thinkingOn the 12th of February 2002, Donald Rumsfeld, back then Secretary of State of the US, used an until then little known framework to help…Feb 17, 20198Feb 17, 20198
Published inAJ on InnovationAffordable user researchTwo years ago I was on a call with a rep from a well known usability testing service. My line manager was beside me. After 20 minutes of…Feb 15, 20191Feb 15, 20191
Published inAJ on InnovationDesigning with checklistsChecklists are very simple tools, but they have proven to be very effective in helping people to evaluate the state of a system or as a…Jul 13, 2018Jul 13, 2018
Published inAJ on InnovationUtilitarian designJeremy Bentham, the philosopher regarded as the founder of Utilitarianism stated that “it is the greatest happiness of the greatest number…Apr 21, 2017Apr 21, 2017
Published inAJ on InnovationRemote usability testingI have recently started doing remote usability testing, and although there is plenty of good advice already out there, I thought it was…Dec 8, 20161Dec 8, 20161
Published inAJ on InnovationSpectacles are not GlassGoogle Glass failed for many reasons, but I think their lack of a simple and obvious selling point was clearly an important one. For geeks…Sep 27, 2016Sep 27, 2016
Published inAJ on InnovationTrust and designTrust usually helps in simplifying processes and designs, but there are cases where trust makes the task more complex instead.Aug 19, 2016Aug 19, 2016
Published inAJ on InnovationJobs in a robot worldWill we end up as slaves of robots or the other way around?Aug 12, 2014Aug 12, 2014