Published inUser InterviewsChoosing User Research Projects that Drive Product StrategyUser research is thriving at Flatiron Health. The methodology drives important decisions and continues to make us better at building more…Apr 13, 202017Apr 13, 202017
Published inUX CollectiveHow User Research Helps Improve the Electronic Health RecordHow User Research Helps Improve the Electronic Health RecordOct 13, 201926Oct 13, 201926
Published inUser InterviewsHow to Lead an Impactful Research TeamI fell in love with design thinking ten years ago as I began my career at IDEO. Through ethnographies and one-on-one interviews, we studied…Feb 27, 20184063Feb 27, 20184063
Eliminate the greatest pain point of User Research: recruiting.After only working at Thumbtack for a couple of days, it became clear that my coworkers craved more contact with our users. Conversations…Sep 20, 2016752Sep 20, 2016752