Brian Frank – Medium

Brian Frank

Published in
UX Collective

The simplest way to improve user surveys

We get asked for user survey advice a lot. We find ourselves offering the same, simple piece of advice: ask more open-ended text (or…

Jan 17, 2019

Survey on a table with questions crossed out.

Jan 17, 2019

Learning from Amazon’s HQ2 Horse Race

Trying to guess which city Amazon will pick for its “second headquarters” is kind of futile, but I can’t resist. Nor, it seems, can every…

Sep 9, 2017

Learning from Amazon’s HQ2 Horse Race

Sep 9, 2017

How to Write an “Essential Reading” List

Because we don’t need another list of 50 books every UX designer or product manager must read.

Jul 13, 2017

Jul 13, 2017

Published in
Res.im

What to Ask Before Building Anything

Using a Research Mindset to Save Time and Reduce Risk

May 24, 2017

What to Ask Before Building Anything

May 24, 2017

How to run an automated sports pool in a spreadsheet

Spreadsheets let you do a lot with very little technical ability. This example happens to be a fairly simple Masters pool, but most of…

Apr 9, 2017

How to run an automated sports pool in a spreadsheet

Apr 9, 2017

Published in
Res.im

Why are some doors so difficult?

There’s a place near ResIM’s office with notoriously terrible doors. Don’t get me wrong, I like this place. Some weeks I go there 2–3…

Mar 14, 2017

Why are some doors so difficult?

Mar 14, 2017

Embracing Agility in User Research

Plans have a purpose, but I’m always afraid of being too constrained by them in research, strategy and design work.

Feb 2, 2017

Embracing Agility in User Research

Feb 2, 2017

Published in
Res.im

Some Lessons Learned Doing UX Research

Methods and tools aren’t the answer.

Sep 29, 2016

Some Lessons Learned Doing UX Research

Sep 29, 2016

Published in
NewCo Shift

Design as the New Management

Business gurus love buzzwords. One of the buzzwords that’s got a lot of attention in the past few years is “design,” or more specifically…

Jan 20, 2016

Design as the New Management

Jan 20, 2016

Why (Oh Why) Must Awesome Products Die?

Before I Get Into Rdio…

Nov 19, 2015

Why (Oh Why) Must Awesome Products Die?

Nov 19, 2015

Brian Frank

Brian Frank

Digital strategist. Former UX researcher at @ResolutionIM. Into philosophy, history, culture & design. Wrote a book once. https://brianfrank.ca/

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