Enough Disruption: Build Better ProductsNobody wants their lives to be constantly upended—least of all by buggy, confusing products. So what if we built great products instead?Jan 141455Jan 141455
Working with Product Data: Different Types, Different StrengthsAs PMs, we want to ground our decisions in data. But what does that mean? What data can we use, and how?Oct 10, 202455Oct 10, 202455
Founder Mode Embodies the Tech Leadership CrisisWe have a crisis of leadership in tech: we expect founders to lead but to reject the skills of leadership. “Founder Mode” makes it worse.Sep 5, 20241K40Sep 5, 20241K40
Are You Asking Customers the Wrong Questions? Understanding Customer vs. User ResearchTo ensure you have the right conversation with customers—and the right outcomes—focus on the difference between customer and user research.Aug 8, 2023401Aug 8, 2023401
You Can’t Hire InnovationRecently, I interviewed with a company looking for someone creative: their current leaders are highly analytical and they want to add more…Jul 17, 2023302Jul 17, 2023302
Do We Collaborate Too Much?Are we collaborating too much? Or too little? Both—because most of what we call collaboration isn’t actually collaboration at all.Jun 23, 20231K26Jun 23, 20231K26
It’s Time to Stop TextingSuppose you had two choices when chatting with your friends. The first will give you a great messaging experience, but you (and those…Jan 11, 20233032Jan 11, 20233032
Published inMiter BlogMiter is Shutting DownIn fall 2020, in the midst of a pandemic, on the day the San Francisco sky turned blood-red from wildfire smoke, we founded Miter. We…Nov 17, 2022162Nov 17, 2022162
Published inMiter BlogIs Agenda Theater Ruining Your Meetings?by Ashley Whillans (Miter’s behavioral science advisor), Dave Feldman, and Damian Wisniewski. Originally published in Harvard Business…Nov 16, 20221Nov 16, 20221
How did Figma Succeed? A Brief HistoryThis week, Adobe acquired Figma for $20B. Now, it’s time for pundits to tell you what combination of business savvy, luck, unfair…Sep 16, 202240Sep 16, 202240
Published inMiter BlogWant Effective Meetings? Don’t Mistake Process for Purposeby Ashley Whillans, Dave Feldman, and Damian WisniewskiDec 16, 202110Dec 16, 202110
Published inMiter BlogThe Psychology Behind Meeting OverloadEveryone hates meetings. But what will it take for us to break free from our collective meeting addiction?Nov 12, 20211Nov 12, 20211
Published inMiter BlogShould You Use Webflow? Maybe Not.This was originally published in January 2021. I’ve made a few updates to reflect changes since then.Jun 15, 2021731Jun 15, 2021731
Published inMiter BlogGreat Meetings Start with an OutcomeI have a confession to make: I’m the guy in the meeting who’s always saying, “Wait…are we all on the same page about why we’re having this…Jan 12, 2021Jan 12, 2021
Published inMiter BlogIntroducing Miter: The Cure for MeetingsDave kicks off the Miter blog by explaining why he decided to start a company focused applying behavior change principles to one of the…Dec 17, 202050Dec 17, 202050
Published inUX CollectiveSave time and get aligned with a design briefDesign is best done collaboratively. That’s not a controversial idea, but it’s easy to lose sight of in the midst of a project. As a…Sep 30, 2020981Sep 30, 2020981
Ow, My Arm: Ergonomic Tips for the WFH WorkerWhen you spend as much time in front of a computer as I do, little changes can make a big difference to your health and comfort. And…Jul 23, 202044Jul 23, 202044
Published inUX CollectiveThe pragmatic design manifestoWhy Pragmatic Design?Apr 28, 20203651Apr 28, 20203651
Basecamp Communication Principles, RevisitedEarlier this month, Basecamp published their Guide to Internal Communication, laying out principles for team communication. It’s a great…Jan 21, 2020742Jan 21, 2020742
What is Product Quality? A Practical Definition“Let’s build a low-quality product,” said nobody ever. Yet, somehow, the world is full of them. You’re probably painfully aware of the…Oct 8, 20192842Oct 8, 20192842