What do we mean when we talk about “AI”?Two influential thought experiments relevant to the era of LLMsOct 7, 2024Oct 7, 2024
Published inUX CollectiveUX Research studies that get resultsProduct companies can sometimes be wary of investing in research, and sometimes product or technical teams are often skeptical of the…Nov 3, 2020Nov 3, 2020
My Year in Reading 2019I achieved my resolution and read more books than I had in 2018, though only 3 more — 69 vs. 66. Once I passed my 2018 mark in late…Jan 8, 2020Jan 8, 2020
My Year in Reading 2018I’ve always been a reader, but last year, for the first time, I decided to track all the books I read, inspired by a friend’s New Year’s…Jan 30, 2019Jan 30, 2019
Published inUX CollectiveTake the guesswork out of workshop designThe #1 way to ensure a smooth-running workshopNov 16, 2018Nov 16, 2018
Published inUX CollectiveHow to motivate metricsIn our workshops, we tend to start with an activity centered around two questions — 1) What problem are we trying to solve?; and 2) How do…Jun 4, 20181Jun 4, 20181
Published inUX CollectiveMetrics: What They DoI stole someone else’s resolution and it changed my life.Mar 15, 2018Mar 15, 2018
Published inUX CollectiveBayes’ Theorem and what it means for designEver find yourself saying “We did the research, but nothing changed”?Jan 30, 20182Jan 30, 20182
Published inUX CollectiveBuilding an Intentional Design Practice with 2-hr TeardownsGet out of a creative rut with this simple technique.Sep 30, 2017Sep 30, 2017
Published inUX Collective9 Ways to Avoid the Remote Meeting Death SpiralFacilitating without a whiteboardApr 26, 2017Apr 26, 2017
Published inUX CollectiveThe Zero Post-It Journey MapRun a hands-on design workshop remotely with Trello.Mar 13, 20171Mar 13, 20171
How to find a personal coach, using apps!I’ve been doing some research for a project on personal growth and development and thought I would make a quick post of some of the apps…Feb 22, 20171Feb 22, 20171
Published inHuman FriendlyDon’t Train on a TreadmillIt’s not as convenient, but real environments give you better feedbackJan 13, 2017Jan 13, 2017
All the things you did wrongAuditing: the art of gracefully telling someone their child is uglyAug 31, 2016Aug 31, 2016
Published inUX Collective10 Tips on How to Run a Workshop that People Won’t HateSoft skills that can be learned by anyoneMay 10, 20162May 10, 20162
Published inUX CollectiveThe Four-hour Product Definition WorkshopGrab your sharpies and let’s get started!Apr 11, 20162Apr 11, 20162
Published inUX CollectiveChesterton’s Principle for RedesignsOne of the best software design principles was formulated in 1929, about a fence.Feb 4, 2016Feb 4, 2016
How to Land a Job in UX, by Someone Who’s Never Done ItPeople always ask me a great question, one that I am uniquely unqualified to answerJan 28, 2016Jan 28, 2016
The UX of Gym ClocksDuring my latest round of attempted enswollment, something made me think about UX, why we often get it wrong, and how we can do better.Dec 4, 20151Dec 4, 20151