Published inEverything New Is DangerousDisrupting EfficiencyThere is nothing more wasteful than making more efficient a process that should have never existed in the first place.1d ago1d ago
Published inEverything New Is DangerousNewsletter #04: On CuriosityChange has changed. Fifteen years ago it was fun, interesting, playful, a breath of fresh air, a delightful offsite team building session…6d ago6d ago
Published inEverything New Is DangerousHow to ask good questions?The biggest misunderstanding when it comes to asking good questions? We think we need to *start* with them. That’s rarely the case. Good…Mar 12Mar 12
Published inEverything New Is DangerousWithout Data there is no Business DesignEvery decision we make is based on the insights, experience and expertise available to us (1), how available, accessible and usable this…Mar 9Mar 9
Published inEverything New Is DangerousNewsletter #3: on Systems ThinkingWhen I discovered Systems Thinking it was as if I discovered a key unlocking many of the doors (problems/opportunities) I’d run into doing…Mar 6Mar 6
Published inEverything New Is DangerousShared understanding and commitmentAny organization can tell its employees what to do, but if they don’t agree they probably won’t (1). Or at least not with the…Feb 26Feb 26
Published inEverything New Is DangerousNewsletter #2: The Customer TransformationBy leading with ‘demand’ instead of ‘not nuts and bolts’ we can turn our transformations from #fail(1) to #fabulous.Feb 25Feb 25
Published inEverything New Is DangerousNewsletter: How we did it?What is the work of a Business Designer, why do we do it and what it the impact?Feb 18Feb 18
Published inEverything New Is DangerousNeeding a new-way-of-workingHow we work and what we get done are two sides of the same coin. Changing the former can be the most effective way to improve the latter.Feb 17Feb 17
Published inEverything New Is DangerousHow we did it: the customer transformationA customer transformation is where the Company changes its methods, processes and outcomes responding to demand from its customers and…Feb 16Feb 16
Published inEverything New Is DangerousThe business><customer strategyA key part of business design is discovering, prototyping, testing and improving the business opportunity that aligns with opportunities…Feb 14Feb 14
Published inEverything New Is DangerousHow we did it: Discovering opportunitiesA system map is a simple way to discover new perspectives helping the organization take advantage of new opportunities in new ways.Feb 12Feb 12
Published inEverything New Is DangerousFinding the music in the noiseWhen researching, mapping and visualizing how an organization delivers value it’s easy to wonder how something that quickly appears…Feb 112Feb 112
Published inEverything New Is DangerousTop 10 reads on innovationA good friend of mine asked for my top 10 reads on innovation. Here’s my list covering a range of essential topics.Jan 27Jan 27
Published inBootcampThe data-quality-opportunityData is influencing an increasing amount of our decisions. How do we make sure we have the data we need and how do we get the data we’re…Jan 26Jan 26
Published inEverything New Is DangerousWhat has to be true for your strategy to be true?In tests I’ve done we consistently found 70–90% of assumptions underlying strategic decisions were unaccounted for / unknown. Identifying…Jan 21Jan 21
Published inUX CollectiveCompetitive advantage comes from seeing what nobody else canA company operates in an ecosystem of opportunities, where competitive advantage can be won by “seeing what others are not even aware of”…Jan 105Jan 105
Published inEverything New Is DangerousThe world is not made up only of dry facts“The world is not made up only of dry facts (what we might call data today); rather, these facts are glued together by an intricate web of…Jan 5Jan 5
Published inEverything New Is DangerousHow (where) to fix the link between digital engagement and business valueMaking the assumption that engagement equals business value is a huge leap of faith. It removes causality from our understanding of how our…Jan 4Jan 4
Published inEverything New Is DangerousDoes AI make us bland?Insights and data are supposed to give us a competitive advantage, but does the AI help? Or is it just giving us access to the same…Dec 20, 2024Dec 20, 2024
