PinnedPublished inresearchops-communityOne year of User Research at the Centre for Digital Public Services (CDPS) in WalesWhat we’ve achieved and what I’ve learned along the wayJan 12, 20244Jan 12, 20244
Weeknote 04: 21st Feb 2025Service assessments in Wales, Junior UCD recruitment, Service Lab London, Back-end tasks of running a community3d ago63d ago6
Weeknote 03 | 7th February 2025Including research problem solving clinic, UCD community strengths, streamlining Welsh benefits and moreFeb 77Feb 77
What we learned from UK Gov Camp 2025Co-written with Jemima. Policy and digital working together, digital transformation not being finished, leadership patternsJan 2933Jan 2933
Weeknote 02 | 24th Jan 2025Gov Camp UK, procurement panel involvement, line management reflections, cross-gov Heads of UR meetingJan 2716Jan 2716
Weeknote 01 | 17th Jan 2025Accessibility discovery next steps, community in-person event, defining our users, Welsh benefits accelerator workJan 1751Jan 1751
Co-designing guidance on Welsh-language user researchHow we gathered user researchers to codesign guidance on welsh language user researchJul 12, 20241Jul 12, 20241
Published inUX CollectiveWho are we excluding through our reliance on tech during COVID-19?An estimated 9 million people in the UK (16%) are unable to use the Internet and their devices by themselves.Oct 20, 2020128Oct 20, 2020128