The Eisenhower Matrix: how to work proactively instead of reactivelyOne of the best pieces I received last year was from Intercom’s COO, Karen Peacock. When asked how she stays focused and productive, her…Jan 8, 2019Jan 8, 2019
The cost of qualityI’ve recently finished reading 101 Things I Learned in Engineering School. It’s a simple, straightforward crash course for anyone with an…Apr 12, 20181Apr 12, 20181
Becoming a better writing coachPopular culture has taught us that writing and editing are solitary activities. We all have a romantic notion of a writer scribbling alone…Mar 14, 2018Mar 14, 2018
The best engineering books for non-engineersI’ve been reading a whole bunch of engineering books recently. While their emphasis is on building software, a lot of the ideas are…Mar 6, 20181Mar 6, 20181
If everybody agrees, nobody is readingThe primary job of an editor, as I see it, is to get strong opinions out of writers. Getting writers to articulate a position clearly…Jan 16, 20171Jan 16, 20171
The Fresh Fish RuleI always love being reminded of the value of concise language, so was delighted when I came across “The Fresh Fish Rule”. It’s best…Nov 29, 2016Nov 29, 2016
The balance between doubt and confidenceI was reading an excellent interview with René Redzepi over the weekend, where he discussed how he changed the culture of his kitchens…Oct 10, 2016Oct 10, 2016
Writing down the bonesThere’s a great episode in Norman MacLean’s A River Runs Through It where the father teaches his son to write. Every time his son returns…Dec 7, 2015Dec 7, 2015
Published inUX CollectiveVoice — the next phase of messagingAnd why text is just the beginningOct 17, 20152Oct 17, 20152
