Published inUX Collective“The Rehearsal” is UX unhingedHost Nathan Fielder is operating at the outer edges of experience designOct 21, 20221Oct 21, 20221
Published inUX MagazineOrchestrating Hyperautomation Requires an Open Platform Where Conversational Applications ThriveAs we careen into the era of conversational AI and hyperautomation, closed systems create bad experiences that stifle innovation and…Mar 10, 2021Mar 10, 2021
Published inUX MagazineA Little Human Goes a Long WayApplying anthropomorphism in conversational AI works best with a light touchFeb 10, 2021Feb 10, 2021