We need more diverse perspectives — it’s up to designers to make it happen.I started my journey at Xero 4 years ago. In my first day, as I switched on my computer, I was greeted by a world map on the screen.Feb 55Feb 55
How little things added to the service we offer can make a big differenceEverything can (and should) be designed.Jul 30, 20241Jul 30, 20241
Writing: how to start and keep goingWriting — how I started, how I track my progress and manage my writing.Jul 30, 2024Jul 30, 2024
Published inUX CollectiveTransforming self-centred organisations into human-centred onesOrganisations can’t improve their services because they don’t see and understand them the way their customers do.Jun 11, 2024741Jun 11, 2024741
What if it breaks? Why designers should care about repairabilityOn a trip to the English countryside at the end of May, it was colder than I expected. I didn’t take enough pairs of socks, so I wanted to…Jun 8, 2024Jun 8, 2024
Five principles that reinforce my strengths and make my life easier (Gallup, Clifton’s Strengths)An increasing number of people are using different tests to help identify their strengths, ways of thinking or styles of working. One of…Jun 7, 20242Jun 7, 20242
Communication and sharing are as important as high quality workExecutive summaryMay 24, 20241May 24, 20241
I feel confident in the VUCA world — what does this even mean and why does it give me hope?Do you share my impression that every month of 2020 is like the next level of Jumanji?Jun 5, 2020Jun 5, 2020