Kai Wong – Medium

Kai Wong

Featured Book

Data Informed UX design: 21 data tweaks to improve your UX design process

Data Informed UX design: 21 data tweaks to improve your UX design process

Data is an increasingly vital part of how we work. Here's 21 tips on how designers can incorporate it into their design process

2022

Christopher K Wong

Christopher K Wong

Stories

Published in
UX Collective

The 3 questions you need to ask when you see users doing workarounds

User workarounds are often a great UX opportunity, if you can mitigate risk

5d ago

An orange sign signalling a detour

5d ago

Published in
UX Collective

How to design the right thing in high-pressure situations

What should you do if the Product team says, “stop everything and build this?”

Mar 5

A man covering his face with one hand while signalling to stop with his other

Mar 5

Published in
UX Collective

How to avoid accidentally giving up creative control of your designs

Why learning to mitigate shadow planning matters in the age of AI

Feb 25

The website it’s this but that, where you can get poor analogies based on comparing the product to other companies (the text reads “its like Flickr for Coffee Shops”)

Feb 25

Published in
UX Collective

Creative briefs: the best way to track design projects if you’re short on time

How to provide “just enough context” for your projects

Feb 18

A man with a microphone addressing everyone before a performance. They’re all listening as he spells out instructions for what to do next.

Feb 18

Published in
UX Collective

How to design for troubleshooting when the user workflow isn’t clear

How do you design when there’s no set path users follow?

Feb 11

A bell curve of Performance vs arousal. The idea is that at low levels of arousal, people are bored and don’t perform well. At high levels, they’re stressed and don’t perform well. The best performance comes from balancing stresses.

Feb 11

Published in
UX Collective

To become a more trusted designer, ask your team more questions

Designers may know “How” and “What”, but they often don’t know “Why”

Feb 4

To become a more trusted designer, ask your team more questions

Feb 4

Published in
UX Collective

Want people to care about users? Lay out what’s at stake if they don’t

Change is hard, but you must lay out why it’s necessary in a UX story

Jan 28

A pair of feet looking down a walkway that’s very high up on top of a skyscraper. There is a path down, but it’s narrow and a little shaky

Jan 28

Published in
UX Collective

Customer Support is often a way to measure the value of design

Why reducing customer complaints is something businesses pay attention to

Jan 21

A woman at a call center, talking with customers on a headset

Jan 21

Published in
UX Collective

Understanding how to prioritize makes you a more effective designer

Everything can’t be the top priority, or else nothing is

Jan 14

A sample “Options Analysis” with 3 different choices as boxes and squares. There are pros and cons listed under each option, with one of the choices having both a star and a “Recommended” by it

Jan 14

Published in
UX Collective

How to ensure design changes get made when Engineering is overloaded

You don’t have to feel awful requesting design changes from a busy engineer

Jan 7

A black man with his hands held to his head, looking at a laptop and being stressed.

Jan 7

Kai Wong

Kai Wong

Book Author

7xTop writer in UX Design. UX, Data Viz, and Data. Author of Data-Informed UX Design: https://tinyurl.com/2p83hkav. Substack: https://dataanddesign.substack.com

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