Published inUX CollectiveChange generates learning curvesBeing more thoughtful about how we deliver change to the people using our products and servicesApr 30, 20181Apr 30, 20181
Published inJobs to be DoneMay the forces diagram be with you, always.Different ways to use the Jobs-to-be-Done “Forces Diagram” outside of product development.Sep 21, 20171Sep 21, 20171
Published inJobs to be DoneCustomer struggles vs. Solution strugglesSolving for Jobs to be Done vs. task usabilityAug 22, 20172Aug 22, 20172
Designing for AnxietiesUnderstanding and designing for our customer’s anxietiesApr 26, 20163Apr 26, 20163