PinnedPublished inUXR @ MicrosoftThe Psychology of ChatGPTNot only has Open AI’s ChatGPT (a chat-based Generative Pre-trained Transformer) heralded in the new era of user interface, its adoption…Jul 18, 202313Jul 18, 202313
Published incivicdesignHow to Design More Inclusive and Equitable Cities (aka Build Your Own Gov Innovation Lab, Part 1)How often do you see an all-women keynote line up at a conference? I was so proud to be at one of these events in Malaysia, for the Urban…Nov 1, 2018Nov 1, 2018
How Women of Color Are Designing Inclusive and Equitable Cities (BYO Gov Innovation Lab, Part 1)How often do you see an all-women keynote line up at a conference? I was so proud to be at one of these events in Malaysia, for the Urban…Oct 22, 2018Oct 22, 2018
Published incivicdesignDesign Changes Everything.W hile no two government innovation labs are the same, we are all striving towards the same goal — to make our cities better by design.May 24, 2018May 24, 2018
Published incivicdesignDesigning the Pipeline for Future Public ServiceOur Civic Design Equity fellows are an integral part of the work that happens in our lab. A couple of times a year, we open our application…Apr 24, 2018Apr 24, 2018
Published incivicdesignA Manifesto for Civic Service DesignW hat is service? It is no secret that government infrastructure is considered by many to present more roadblocks than opportunities. So…Feb 23, 20181Feb 23, 20181
Super bots will change your world, soon.Thanks to Women Who Code, I got to attend this year’s #SuperBot17, the premier conference for AI, Chatbots, and Virtual Assistants at…May 11, 2017May 11, 2017
Published inUX CollectiveNon-profit use case: Chatbots for Social ImpactRecently, I gave a presentation about my experience in building chatbots as a UX design researcher for MotherCoders at PyLadies meet up on…May 9, 2017May 9, 2017
Designing for ResilienceDesign comes alive when it finds its purpose. For as long as I can remember, I have always approached design activity as a communication…Feb 22, 2017Feb 22, 2017