Mark Shurtleff – Medium

Mark Shurtleff
in
UX Collective

On becoming a product design strategist

A company is defined by their products and services. A great many products are defined by the user experience. The Front end, GUI, UX, the…

8 min readJul 17, 2019

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On becoming a product design strategist

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Mark Shurtleff
in
UX Collective

Customer product thoughts: keep them close for data-informed products

People now average 11+ hours online and this number is growing. Every product or service you create will get reviews, discussions, rants…

4 min readJun 25, 2019

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Customer product thoughts: keep them close for data-informed products

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Mark Shurtleff
in
UX Collective

In Product Design all hypothesis are equal — but some hypothesis are more equal than others

It’s a new day, a new age, a new time. We now spend most of our waking hours, 11 hours + according to Neilson research, attending to…

5 min readJun 10, 2019

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In Product Design all hypothesis are equal — but some hypothesis are more equal than others

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Mark Shurtleff
in
UX Collective

The Product Manager communication manifesto

It’s all about the team. I dream about the ultimate cross functional team where the focus is on the product, where every team member can…

3 min readJun 4, 2019

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The Product Manager communication manifesto

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Mark Shurtleff
in
UX Collective

The 3-layer CX cake: orbits, journeys, and blueprints

Corporations today are all almost entirely digital. We are now in a phase where we all living in a world with a “digital atmosphere”…

5 min readMay 13, 2019

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The 3-layer CX cake: orbits, journeys, and blueprints

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Mark Shurtleff
in
UX Collective

Customer orbits and journeys

We are in the midst of an unprecedented digital transformation. All of us are always “ON”: connected, in contact, browsing, searching…

2 min readApr 27, 2019

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Customer orbits and journeys

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Mark Shurtleff

Mark Shurtleff

Product Discovery & Process, Designer, Futurist, Inventor. Lean methods, cross functional team optimization. Design Thinking & Doing. Design for Humanity

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