PinnedPublished inBootcampThe Double Diamond process for UX—from a business perspectiveRather than throw out process entirely, business can adapt it to suit its purposes for lower costs and higher-quality outcomesOct 28, 20221Oct 28, 20221
My cereal-guy review of the iPhone X, iPhone 8, and Apple Watch 3Higher price points, wider product lines, me-too incremental improvements, and customer confusion—oh my!Sep 13, 20171Sep 13, 20171
Published inUX CollectiveIt’s time for cleaner, shorter URLs to rule the WebThink beyond the social link — easy-to-use Web addresses for site visitors elevate content-sharing UX & broaden site promotionAug 28, 2017Aug 28, 2017
Published inUX CollectiveCEO-driven design doesn’t workLessons from United and Yahoo on branding and the value of brand equityOct 10, 20165Oct 10, 20165
Michigan is everythingThe Democratic primary there was a referendum on laissez-faire globalization—and reflects a new media landscapeMar 20, 2016Mar 20, 2016
Bernie for presidentThe hype is real: excitement, not just electability, can propel Democrats to victory in November with him as the nomineeMar 20, 2016Mar 20, 2016
‘Damn the torpedoes’: a case for dreaming big in American politicsIn a change election, it’s time to stop thinking small and embrace the politics of hope—againMar 20, 2016Mar 20, 2016