PinnedPublished inUX CollectiveWhat no one tells you about personalizationTaking a more human-centered approach to personalization in the age of AI.May 23, 20242.9K52May 23, 20242.9K52
PinnedPublished inUX CollectiveIs your UX team a space ship or a pirate ship?How two different UX leadership styles use loyalty and dissent to supercharge their teamsOct 31, 20238613Oct 31, 20238613
PinnedPublished inPeople + AI Research BlogWhen to book and when to fly? Explaining prices in Google FlightsA case study from the Google Flights UX team about designing new AI tools that help users better understand flight prices.May 6, 20201.6KMay 6, 20201.6K
I am Speaking at Medium Day!The Five Stages of Grieving the Death of Your Job to AIAug 14, 2024251Aug 14, 2024251
Published inUX CollectiveUX lessons from Winnie the PoohSurprising insights for product development and design thinking with the heart and wisdom of Pooh Bear.Jul 14, 20245552Jul 14, 20245552
Published inUX CollectiveIs AI killing human passion?How to find your passion and purpose in a world where AI is better at everythingJun 6, 20247365Jun 6, 20247365
Published inUX CollectiveUX Interpreter: the GPT store’s game changer in AI design feedbackWhy you’ll never ask a human for design feedback again.Nov 15, 20239245Nov 15, 20239245
Published inUX CollectiveWhen to test and when to leap: How I learned to trust my UX intuitionHow to make good UX decisions quickly, even if you don’t have all the answers.Nov 5, 20231.2K5Nov 5, 20231.2K5
Published inUX CollectiveUX lessons from a pottery professor about lean product designThe parable of the pots: Would you rather create one good thing or 50 bad things? Why embracing imperfection is the key to better UXMay 11, 20231.4K12May 11, 20231.4K12
Published inUX CollectiveHow to master the most important skill for UX storytellingCrafting compelling analogies for UX product, design and researchMar 15, 20231K4Mar 15, 20231K4
Published inUX CollectiveHow to have better (and fewer) meetings with your UX teamThe definitive guide to more effective meetings from a GooglerMar 10, 2023708Mar 10, 2023708
Published inUX CollectiveYour team needs a better balance between starters and finishersDelving into the different UX mindsets of starters and finishers in the tech worldMar 9, 20231.2K5Mar 9, 20231.2K5
Published inUX CollectiveServants of insight: embracing ambiguity and failure in UX researchThe top 3 key skills you need to deal with the emotional and cultural nuances of failure in UX researchFeb 6, 2023666Feb 6, 2023666
Published inUX CollectiveUX lessons from a poet who invented social media in the 18th centuryHow a German poet turned his apartment into Facebook in 1747, and the most crucial UX lessons we need to learn from thisJan 30, 20231.3K7Jan 30, 20231.3K7
Published inAn Idea (by Ingenious Piece)From Rogue AI to Killer Microwaves: The Pitfalls of Communicating AI to the PublicHow dystopian sci-fi references took over the machine learning narrative and how we can use better metaphors to communicate AIJan 27, 2023582Jan 27, 2023582
Published inGeek CultureQWERTY vs Dvorak: The Keyboard That Never WasHow an American psychologist failed to replace QWERTY with a better keyboard design, and what we can learn from thisJan 25, 20231K8Jan 25, 20231K8
Published inUX CollectiveUX lessons from a 17th-century warship disasterThe tragedy of the Vasa: Why the crown jewel of the Swedish navy sank on its maiden voyage and what UX professionals can learn from thisJan 25, 20231.1K11Jan 25, 20231.1K11
Published inIrrelevant MattersThe Termite Cathedral: Leadership Lessons from Nature about the Power of Collective EffortA story about the unexpected parallels between the complex structures of termite mounds, cathedrals and startupsJan 23, 2023657Jan 23, 2023657
Published inUX CollectiveBreaking free from the fear of empty space in DesignThe unexpected parallels between UX design in technology startups and the elaborate ceramic tilework of Portuguese AzulejosJan 23, 20239122Jan 23, 20239122
Published inThe StartupGender Bias in AI SystemsHow to mitigate bias in machine learning algorithmsFeb 24, 2022779Feb 24, 2022779