PinnedPublished inUX CollectiveWhat no one tells you about personalizationTaking a more human-centered approach to personalization in the age of AI.May 23, 202452May 23, 202452
PinnedPublished inUX CollectiveIs your UX team a space ship or a pirate ship?How two different UX leadership styles use loyalty and dissent to supercharge their teamsOct 31, 20233Oct 31, 20233
PinnedPublished inPeople + AI Research BlogWhen to book and when to fly? Explaining prices in Google FlightsA case study from the Google Flights UX team about designing new AI tools that help users better understand flight prices.May 6, 2020May 6, 2020
I am Speaking at Medium Day!The Five Stages of Grieving the Death of Your Job to AIAug 14, 2024Aug 14, 2024
Published inUX CollectiveUX lessons from Winnie the PoohSurprising insights for product development and design thinking with the heart and wisdom of Pooh Bear.Jul 14, 20242Jul 14, 20242
Published inUX CollectiveIs AI killing human passion?How to find your passion and purpose in a world where AI is better at everythingJun 6, 20245Jun 6, 20245
Published inUX CollectiveUX Interpreter: the GPT store’s game changer in AI design feedbackWhy you’ll never ask a human for design feedback again.Nov 15, 20235Nov 15, 20235
Published inUX CollectiveWhen to test and when to leap: How I learned to trust my UX intuitionHow to make good UX decisions quickly, even if you don’t have all the answers.Nov 5, 20235Nov 5, 20235
Published inUX CollectiveUX lessons from a pottery professor about lean product designThe parable of the pots: Would you rather create one good thing or 50 bad things? Why embracing imperfection is the key to better UXMay 11, 202312May 11, 202312
Published inUX CollectiveHow to master the most important skill for UX storytellingCrafting compelling analogies for UX product, design and researchMar 15, 20234Mar 15, 20234