Published inAndrew FungWhy I believe designers need to be licensed.This post contains spoilers from Mike Monteiro’s Ruined by Design. If you are working in the design industry, you need to read that book…Jun 17, 20191Jun 17, 20191
Published inAndrew FungA systemic look into why most clinicians software are poorly designed, and why no amount of UX…Over the past 3 months, I worked with a healthcare technology company that eventually folded their Vancouver office from poor financial…Oct 31, 2018Oct 31, 2018
Published inUX Collective3 lessons I learned from doing user research in my second languageIn the 6 years I have been working as a designer / researcher / strategist, English was the only language I used at work, and Cantonese was…Sep 15, 20181Sep 15, 20181
Published inAndrew FungOrganizing our minds for truthOn social media, changing our minds and why that’s important for anyone shaping technological progress.Mar 6, 2018Mar 6, 2018
Published inAndrew FungRestoring the equilibrium of knowledgeWhy we need to rely on one another as much as we rely on scientific knowledge.Jun 23, 2017Jun 23, 2017
Published inAndrew FungWhat we can learn from Taylorism about building healthy organizations.And why at the end of the day, understanding people is equally, if not more important than being data-informed.Feb 9, 2017Feb 9, 2017
Published inAndrew FungOn humanity and technologyThere’s this myth that technology can become the salvation of humanity… but let us not forget, technology is only, and has only ever been a…Jan 23, 20171Jan 23, 20171
Published inAndrew FungOn design & stewardshipI have always believed that design is a form of stewardship. The role of the designer is to steward the knowledge and abilities given to…Sep 10, 2016Sep 10, 2016
Published inAndrew FungOn Expectations“A good service meets people’s expectations, but a great service meets people’s expectations consistently, and exceeds their expectations…Sep 6, 2016Sep 6, 2016
Published inAndrew FungDesigning services in the age of chat botsChat bots are here to stay (at least until we all live in virtual reality). We live in an exciting time —we will soon be able to interact…Apr 10, 20161Apr 10, 20161