PinnedPublished inUX CollectiveA plea for the lost practice of information architectureHow a mystery house attraction shows the perils of designing without an overall plan.Jul 27, 20246887Jul 27, 20246887
Pinned3 tips on moving from the private to the public sector as a designerAn extended version of a blogpost ‘Moving from the private to the public sector as a designer’ published on the GDS blog in 2021.Dec 1, 2022141Dec 1, 2022141
PinnedBeing a responsible Service Standard assessorReflections on being a design assessor for internal and Central Data and Digital Office (CDDO) assessments in UK government.Dec 12, 20226Dec 12, 20226
PinnedUser-centred design, Agile, and governmentHow to make high quality design work in an environment that values both delivery and accessibility.Jan 28, 202368Jan 28, 202368
PinnedPublished inBootcampApproaching interaction design in government10 points specifically for interaction design to complement the Government Design PrinciplesJun 20, 202366Jun 20, 202366
Iterating (a weeknote, starting 16 December 2024)The final full working work before Christmas!Dec 31, 20243Dec 31, 20243
Alignment (a weeknote starting 9 December 2024)A few things this week with research, away day and reading.Dec 16, 20244Dec 16, 20244
Reviews (combined weeknotes for 25 November and 2 December 2024)Show and tells, events, guidanceDec 15, 20241Dec 15, 20241
Joining up (a weeknote starting 18 November 2024)User research, learning from other projectsNov 30, 20248Nov 30, 20248
Published inThe Service GazetteContext for future designersWhy being your own service archaeologist helps make better servicesNov 25, 202418Nov 25, 202418
Agility (A weeknote starting 11 November 2024)Being nimble with research and visualisations, and early notes from Conferencia Agile Spain (CAS)Nov 18, 2024Nov 18, 2024
Values (a weeknote, starting 4 November 2024)This week has been something of a foundational week as I get set up for user research while starting to use the NHS.UK prototype kit (and…Nov 11, 2024Nov 11, 2024
Digging (a weeknote, starting 21 October 2024)Service timelines, inclusion health, switching prototype kitOct 27, 2024Oct 27, 2024
Rediscovery (A weeknote starting 14 October 2024)Goodbye GOV.UK crown, hello NHS logoOct 20, 2024Oct 20, 2024
Endings (a weeknote, starting 7 October 2024)National inclusion week, finishing up, civic design booksOct 14, 2024Oct 14, 2024
Icebreakers (A weeknote starting 30 September 2024)International Design in Government, Helsinki hijinks, and GovstackOct 6, 2024Oct 6, 2024
Protocols (A weeknote starting 23 September 2024)Question protocols in use, design system training, linksSep 29, 2024Sep 29, 2024
Events (a weeknote, starting 16 September 2024)Service Design in Government, Papercamp, trainsSep 23, 2024Sep 23, 2024
Piloting (a weeknote, starting 9 September 2024)Test running the accessible forms workshop, accessibility strategy documents, backlogsSep 18, 2024Sep 18, 2024