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A beginner’s guide to organizing a product usability testing

Describing the lessons learned from organizing, reviewing and participating in a Usability Test.

Hafidz Zulkifli
UX Collective
20 min readMay 31, 2020

A person holding a sticky note with the text “Run a usability test”.
credit: Unsplash

For those that frequent my blog, you’d know that I mostly write about data science, machine learning, and sometimes — the occasional book review. This post isn’t going to be about that (unfortunately?).

This post will talk about how to organize a Usability Test, essentially defined as assessing whether our product’s target audience are capable of completing certain tasks within a prototype/mock environment that we’ve developed.

For context — I’m not a trained UX person, nor have I any experience in this subject matter. The opportunity to work on this came about after my recent job change, where the folks in my unit are somewhat putting on multiple hats as we’re setting up our new business unit (like any other startup). It’s a refreshing change of pace, from doing traditional data science work to meeting up with our target audience to validate our design hypotheses.

And did I mention that all these were done during a nationwide mandatory quarantine (due to Covid19)?

What this meant was physically meeting up with your users weren’t an option at all, and severely limit the tools that…

Published in UX Collective

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