A designer’s guide to successful user testing

How to conduct usability studies to create well-designed products

Michelle Chiu
UX Collective

3D illustration of a user interface and its components
Illustration by Peter Tarka

AsAs product designers, harnessing skills in user research is crucial to our roles (if not already a requirement sought from most companies nowadays). Being able to effectively detect users’ pain points to then devise core insights lends itself to well-designed applications. In all, learning how to conduct user testing ultimately helps in creating the best user experiences.

First, what does it mean for a design to be usable?

“It means that a person of average (or even below average) ability and experience can figure out how to accomplish something without it being more trouble than its worth.” —Steve Krug from Don’t Make Me Think

The answer to a design problem often depends on the context. However, it can be agreed that a well-integrated design is one that fills a need and is carefully thought out, well-executed, and tested.

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