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A designer without communication skills is just a pixel pusher

Communication is a core part of our craft — and equally important — it’s a “soft-skill” essential for getting design work done successfully.

Benek Lisefski
UX Collective

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Photo by Quino Al

I meant to write about all the different soft-skills designers need in order to navigate the complexities of modern digital design. For research, I posed the following question to my favourite Facebook design group, Designers Guild:

What soft-skills are most important in making a good designer?

I was expecting a range of responses about self-discipline and time management, empathy and multi-dimensional thinking. Instead, everyone said just one thing: communication.

Why are communication skills so important to designers?

Communication isn’t just a soft-skill for us. It’s a core part of our craft. Design is communication.

Communicating emotions, ideas, and functionality to customers through images, words, motion, and interaction. That’s our job. There’s no way to avoid communication and be a designer.

But more than that, communication is how we perform our job. Design is a client…

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