Air time travel: When delays become a design problem
Time is everything when you’re making your flight. But do airlines always see it that way?
Published in
9 min readAug 20, 2021
When you’re in the airport, two times hover at the front of your brain, the part probably reserved in pre-civilized times for “home” and “water source” — the boarding time and the departure time. As passengers, we assume these times are fixed, especially the departure time. There’s a word for what happens when the departure time changes: delay. But what happens when airlines don’t see that…