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Automating your design system and how to adapt your workflow — a case study

Roberto Herrera
UX Collective
Published in
12 min readJun 19, 2020

This case study aims to chronicle how I created the first Burberry Design System, implemented and automated the email campaign workflow, and migrated the design system from Sketch to Figma. I will demonstrate how I designed a plug-in ecosystem to create responsive templates in Sketch and Figma. This study will share insight into my process, as well as the tools and resources I used to create and implement the system.

The problem

Burberry used to send out 20 email campaigns per month. Each of these was designed and developed like a new project even if it shared similarities with the previous. This process was extremely time consuming and repetitive and made it more challenging to meet deadlines.

Animated Gif of Burberry Email campaigns from 2018
Burberry 2018 email campaigns

Nowadays, digital production can be challenging on such a scale. The Design Technician within the Email team identified that the department needed a design system based on templates to speed up the process.

I joined the Burberry Digital Design Team in January 2019. We decided to start our research by identifying possible solutions to the problem, and the following is what we did over the first four months until we migrated our system into Figma a year later.

Why a Design System?

These days companies do not have the time and/or resources to repeat processes every day. This is why it is crucial to automate as much as you can. A design system allows you to centralise your source of information and create reusable components and the ability to customise them. It also:

  • Saves time on your processes;
  • Ensures UX and UI consistency;
  • Reduces cost across different teams;
  • Increases and promotes innovation;
  • Enables collaboration;
  • Speeds up iterations and updates.

What is a Design System?

A design system is a collection of elements that helps to build complex structures more reliably; a…

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Written by Roberto Herrera

UI/UX Design Consultant at Roovert Blacksmith Ltd. I enjoy Design Systems and organise things. https://www.behance.net/roovertblacksmith

Responses (4)

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Hi Tanner! Interesting piece with some good points. But I find myself wondering about the size of the companies you've worked with. A lot of your ideas I can see working really well in a small, flat organization and not very well in a large…

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Having a more transparent and collaborative design culture enables the design team to grow faster together. When design work and processes are transparent—both internally on the design ...

Really, you could make the same argument about engineering, content, and marketing, all of which also lack the transparency that would enable growth of everyone on the team.

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Great advice! It’s a good feeling reading these tips knowing I’m already doing some of these things, we’re on the right track!

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