Can UX design solve review bombing?

The persistent problem with Goodreads.

Daley Wilhelm
UX Collective
Published in
7 min readFeb 2, 2024

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A one star rating overlaid over the books Crown of Starlight, The Snow Forest, and Everything’s Fine.
How can readers trust star ratings in the era of review bombing campaigns?

Reviews are meant to be indicative of the quality of a product. I’m looking for a new book to read — is this one worth my time? Is it well-written? Is there any content that I might find objectionable? What do my fellow readers have to say about it?

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A fiction writer turned UX writer dedicated to crisp copy, inclusive experiences, and humanizing tech.