Design ≠ Art: modern websites look the same but it’s OK

My best friend and I were Harry Potter fans when we were teenagers. We would spend hours exploring J.K.Rowling’s old interactive Flash website with quirky web design. Fellow Potterheads should remember it well, for those not acquainted with the subject, its homepage looked like this:
It was full of puzzles and tidbits of hidden information for fans like sneak peeks at the next books. To access it we were supposed to solve puzzles like dialing a certain number on the phone, using the eraser in some particular way, messing with the hairbrush, etc. The site was full of riddles, some of which were pretty hard. The easter eggs were being discovered by people from all over the world. Fan forums were crazy. THAT. WAS. INSANE.
Some people call the Flash era the “Wild West of web design”.
These early days were the wild west of the internet — a place where web designers were free explore and create things without those (incredibly valuable) restrictions on their ideas like UX, mobile responsiveness and ya know, making websites that actually make any money.
But for me as a kid the internet was more like a Pandora-esque jungle full of breathtaking wonders. Yes, Flash had various issues with responsiveness, security, SEO, proprietorship. But one thing is true: a lot of designers made websites with Flash purely for the sake of excitement. They rarely resembled each other.
More than ten years later, I see that that today’s trend is to replace everything chaotic with something smooth and functional. Every so often people ask me why logos, fonts, graphic designs, and web designs are becoming so alike. “Yeah, sure, these sites look good! But… Not great. Sort of same-looking. Have designers forgotten how to be creative even for their own sites’ sakes? Why all the copy-paste?”
Let’s see why modern websites look similar today (or do they?) and why it’s actually a way it should be.
Homogenization of web design
Many of today’s websites look like twins. Here’s a hero image area with 2–3 large sliding images with, a call to action in the center and three columns below. Seems like today’s web design lacks variety. It looks bland and is getting too safe and lazy. It makes things simpler, sure, but where is the art?
Instead, we are witnessing the corporatization of web design. The web is dominated by big corporations. Do not stand out, simply inform and clinch the deal.
Modern design is made with regard to the latest market research and design deliverables like usability-test reports, wireframes and prototypes, site maps, personas, and flowcharts. Micro-brands mimic huge corporations in order to remain modern. Essentially, it resembles some kind of cargo-cult attitude.
Take the current minimalistic trend, for example:
Designers’ artistic aspirations can get stifled by the business necessities. But it becomes a bigger problem when this blandness starts to permeate the whole design language, even creeping into projects that don’t share the same limitations. There is a danger that designers will turn into the agents of this sameness everywhere. Adobe Sr. Director of Design, Khoi Vinh beautifully illustrated this point in one of the Wireframe episodes (you can listen to it here):
“I think the risk is that design becomes this discipline that only supplies the parts, so to speak.
The risk is that we sell ourselves short in terms of how we can influence outcomes.”
Why this has been happening
- A need for a responsive web design
Before, mobile websites were sometimes even supposed to look distinct from the desktop ones, but now UI designers have to keep the general style consistent. If a site needs to work well on a desktop, tablet, and phone (and they all do in 2019), that suggests a responsive web design, which is very time-consuming to build without any frameworks.
- Frameworks like Bootstrap, Foundation, UIkit, etc.
Tried and tested experiments have led to commonly used frameworks that meet most navigation and usability requirements. Among the most used web frameworks is Bootstrap. It’s so popular that it gives the modern web a distinct “bootstrappy” look I mentioned earlier: navigation up top, a slider with 2–6 big pics, 3 boxes and a plain footer.
- SEO
This fundamental aspect determines the modern website design. Google drives traffic to your site, and it needs to find things easily. It expects a certain structure and content-arrangement for websites to get indexed. So the search engines are fundamentally removing excess creativity.
- Budget constraints
One reason to rule them all. Reinventing the wheel is fun, but expensive and timewasting. The majority of site budgets don’t have the capacity for much experimentation. Managers see no reason in making development prices higher. They aim to reach even more people on much smaller budgets.
Websites are supposed to look similar
Do you feel as sad as the author of the tweet above? If you do, consider this for a moment: what if those changes were made to make the brand names more readable on the mobile screens?
Today’s web design companies focus their attention not on the bells and whistles, but on the convenience for a user. The best website design is simple and functional. Nielsen Norman Group even includes simplicity in its definition of UX. Emotions can always be incorporated into advertising campaigns.
Experimentations and trips to the Imaginationland are amazing for art. But design is not art. As Kanye West stated in his interview with the BBC Radio 1 DJ Zane Lowe,
“Art is to be free. Design is to fix.”
Anything can be an art, and anything can be a design. A piece of clothing is a very sensible thing by itself. But a dress can be art when its only mission is to express its maker’s creativity. We’ve all seen examples of unwearable haute-couture kind of clothes, like this:
I don’t condemn it, it’s a perfect expression of personal creativity. These seemingly ridiculous clothes establish the trends and define the boundaries where fashion develops. But it doesn’t solve the problem at hand.
A site should require the smallest amount of time possible for a user to get acquainted with. It takes 15 seconds for a user to get frustrated with a website and leave it forever. Ideally, an interface should be intuitive. So, sometimes websites with similar functionalities copy the design from each other. And why shouldn’t they? If a person has already developed particular neural connections by using AppStore, then it makes no sense to force them to learn our new “creative” design — it’s easier and more reasonable to follow the guidelines. The user will be grateful for having a single design system on different websites and applications.
So it’s not a cargo-cult approach after all. According to the theory of good web design, your website is supposed to look like the competitors’ ones.
As Jakob’s law of web design says,
“Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.”
We have basically optimized the internet for our purposes. Web page design and corporate identity fade into the background, these are no longer brand-building components. Now the brand’s face is its product, its micro-positioning here and now. Corporate identity, web design, and apps should not distract a person from a product or service. This is just a shell, an interface that becomes transparent so that nothing prevents you from enjoying your favorite food in Uber Eats, games in AppStore, and clothes in Gap.

Conclusion
We are witnessing evolution in action. Numerous website designs have been tested, and we are now working with the most efficient ones.
99% of the websites are functional. Excessive creativity might help produce in a site that is aesthetically interesting but less productive as a business tool. All these innovative, cutting-edge efforts to create immersive emotional experiences can prevent people from achieving their aim: to buy, to read, to watch, to find, etc. So to complain that today’s websites look dull would be getting it wrong.
However, a standard familiar layout doesn’t mean the end result would be devoid of creativity. There is always room for it.