Design has an empathy problem: white men can’t design for everyone

Photo by Markus Spiske on Unsplash

IDEO is one of the most well known and successful design consultancies in the world. But in recent days they’ve gotten pushback on Instagram for their record on diversity and the state of diversity in design in general.

This is a critical conversation, and it’s fitting that IDEO would be a flashpoint. The design process they championed and popularized…