Design Leadership: From Creator to Facilitator

Shane Close
UX Collective
Published in
8 min readJun 1, 2020

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Illustration of water holding a platter with the word “Support”

I’ve wanted to write this article for some time to chronicle my own journey in design leadership, and some of the issues and adjustments that I’ve faced personally. This is the information I wish I would have had when I first made the transition to a lead role. However, leadership doesn’t have to include a management role or title. Leadership is about serving others and filling gaps in your organization or…

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UX Design leader, mentor, and user advocate with 25 years of success in interactive product design. Currently Principal Client Engineering Manager at IBM.