What we never talk about: Facebook has a product problem

Turns out Facebook’s product is pretty bad.

Mark Gray
UX Collective
Published in
11 min readFeb 12, 2020

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Facebook has two major problems, but you only hear about one of them. When Facebook is in the news, it’s for bad privacy practices and (lack of) moderation policies. Recent Medium posts similarly discuss issues with medical data and deepfake policies. Collectively, these stories tell us that…

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Former Silicon Valley lawyer unpacking the intersection of technology and public policy. I work for the government, but all opinions here are my own.