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How to hook 500M users: breaking down Duolingo’s gamification

Lessons in motivation, competition, and habit-building.

Mary Borysova
UX Collective
10 min readOct 18, 2024
Collage created by author

In this article, we will dive into Duolingo’s engagement strategies and how this company keeps users motivated and coming back to the app again and again.

Duolingo uses the Self-Determination Theory in the product. This concept says that people are driven to learn when they feel in control, capable, and connected to others.

  • Control. Users can set daily goals for a number of minutes spent in the app. This gives them a sense of ownership over their learning.

Research shows that when people feel in control of their choices, they’re more likely to persist in those behaviors, which increases retention of the app in case of Duolingo.

  • Capability. Completing exercises and getting instant feedback makes users feel like they’re progressing well.
  • Connection and competition. Duolingo lets users connect with others learning the same language and compete with them.

Warm welcome for users who come back

When users log back into Duolingo after a long break, the app rolls out the red carpet to welcome them back and keep them engaged. The warm welcome for returning…

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