Embrace imperfection to design with character

Imperfections are usually something we try to hide, but there are some great examples where they have been turned into decisive strengths.

Greg Jeanneau
UX Collective

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toy story image: buzz give a surprised look at woody in a room full of toys

What do these have in common?

  • Pixar choosing to make its first movie about toys
  • The decor of Friends, unchanged for 10 seasons
  • The scratchy sound of a vinyl record

Although separated by field and nature, they’re all limitations that ended up defining the identity.

Imperfections are usually something we try to hide, but there are some great examples where they have been turned into decisive strengths.

Thought trigger: the charm of vintage lenses

While in Lisbon, I discovered that vintage lenses (from the film era) could be adapted to modern cameras. They are often cheap and have great optical quality, but come with some quirks. Compared to modern lenses which are trying to be perfect, you could say the vintage ones have an « opinion ».

Let’s look at an example:

photo of a vintage lens (Helios 44–2 58mm f/2)

The Helios 44–2 58mm f/2 is a USSR lens whose production’s started in 1958 that would cost you around $50. It has a quite unique defect: the bokeh (background blur) can be swirly. Behold:

photo of a dandelion where the background seems to spin. illustrates how artists can use the swirly bokeh to their advantage

This defecting lens sells like hot cakes

Thinking of it as a flaw, Helios fixed it in the following versions of the lens. However, the interesting thing happening today is that people aren’t buying the « fixed » version, but the one with the defect. Photographers use it to their advantage to create artistic compositions.

Using them is a rather serene experience: you embrace the defects rather than trying to hide them. It’s the opposite approach of using modern gear which is about chasing perfection.

Japan knows how to embrace imperfections

In the 1930’s book « The Beauty of Everyday Things », the Japanese author Soetsu Yanagi defines what he calls the beauty of odd numbers:

cover of the book “the beauty of everyday things” by Soetsu Yanagi

Generally speaking, the Western perception of art has its roots in Greece. For a long time, its goal was perfection, which is particularly noticeable in Greek sculpture. This was in keeping with Western scientific thinking; there are no painters like Andrea Mantegna in the East. I am tempted to call such art ‘the art of even numbers’. In contrast to this, what the Japanese eye sought was the beauty of imperfection, which I would call the ‘art of odd numbers’. No other country has pursued the art of imperfection as eagerly as Japan.

— Soetsu Yanagi

Making imperfections beautiful, rather than invisible

Wabi-sabi is a well-known Japanese philosophy about finding beauty in imperfections, notably in the effect of time and nature.

Kintsugi is one of the famous examples: fixing a broken dish with gold lacquer. Rather than trying to hide the repair, it is embraced. It becomes part of the object’s identity.

Interestingly enough, embracing limitations won’t necessarily create a competitive disadvantage but will rather create a unique opportunity to differentiate yourself. For instance, traditional architecture and recipes have usually emerged from embracing the local construction materials and food.

A couple more illustrated examples:

toy story image: buzz give a surprised look at woody in a room full of toys

Toy Story

Trying to do the first computer-animated film came with some technological limitations. At the time, generating realistic organic shapes like hair and skin was a complex task and would often look like plastic (poor Andy). However, geometric shapes — like balls and blocks — are child’s play for a computer, which is why the story ended up being about toys. It’s also a nice differentiation point when you’re coming in a market dominated by Disney, which was mostly creating stories about humans and animals.

cowboy bebop GIF: only the mouth of the character is moving while the rest of the frame stays still

In animes

To save time under tight deadlines, animators would focus on animating one moving part at a time (mouth, eyes, etc). That way, there’s no need to redraw the entire frame. It’s an interesting exercise to figure what to leave out while still selling the movement and emotion. Arguably, it’s now fully part of anime’s identity.

a man is taking a selfie with a woman who has a futuristic looking prothetic arm

Prosthetics

The first prosthetic arms Angel Giuffria wore as a kid were trying to mimic human skin, trying to be invisible. However, when meeting strangers, she was annoyed to be constantly wondering « Did they notice yet? ». Trying to hide it was implying it was something to be ashamed about. She flipped that over and embraced it as part of her identity. Today, with her new arms, people are stopping her in the streets to ask questions as you can see in this Guardian’s video.

picture of the living room of the famous sitcom FRIENDS

Friend’s decor

Keeping the same two environments — the apartments and the coffee shop — was a huge time and money saver. It also created an opportunity: these two decors became iconic and are instantly recognizable.

photo of the interior of the fast food chain Five Guys. There are potato bags on display everywhere

Five Guys: lack of storage turned into interior design

Five Guys initially didn’t have enough storage space for its potato bags. They decided to embrace it and make it part of the decor.

product shot of a Patagonia jacket. it has a patchwork aesthetics as if it was made from different materials

Patagonia ReCrafted

With the ReCrafted collection, rather than trying to hide that the clothes were made of repurposed materials, Patagonia embraced it and let that fact define the aesthetics of the line. It’s also a great way to showcase that each of those pieces is unique.

product shot of the fuji x-pro3. there is no touchscreen on the back like traditional digital cameras

Fujifilm X-Pro3: perfect for a few, imperfect for many

Let’s look at a modern example in which limitations were intentionally created. On this camera, the screen is hidden by default — and there’s no way to turn it around easily. This has two consequences:

  • You have to shoot using the viewfinder, not the screen.
  • You can’t see your photo right after taking it unless you make the effort to flip the screen open.
  • You’re nudged to stay in the moment and take your next photo.

When designing that camera, Fujifilm deliberately didn’t make it perfect for everyone but focused on creating something street photographers would be excited about.

Even the screen hinge they created is thought for street photography: it’s perfect for shooting from the hip.

same product shot of the Fujifilm x-pro3 but the back has been opened, revealing a hidden screen

It is to be noted that this will divide opinions: people will either love it or hate it — but at least no one will be indifferent.

From imperfections to icons

I can’t count the number of times I’ve heard the scratchy sound of a vinyl record being artificially reproduced. Back then manufacturers would invest in R&D to get rid of it, and we’re now adding it back with our modern tools.

A modern example of this is The Spiderverse movie. They’ve taken limitations from comics printing and cartoon animation:

Ben-Day dots in comics (printing dot by dot)
Misaligned colors in printing
Animating on twos (12 images per second instead of 24)

two comics magnified shots showing misaligned colors in superman’s suit and using little dots to print colored surfaces

All of these were reproduced with modern tools in The Spiderverse (video here)

  • Ben-Day dots to convey gradients
  • Misaligned colors in the background to convey depth of field
  • Animating at 12 images per second to convey the clumsiness of being a beginner (Miles is then animated at 24 images per second when he becomes masterful)
screenshot of the spiderverse movie. we see miles morales on a subway station. the background seems to have color shifting, just like the comic books printing errors

This particular last point is a clever way to enhance the story using the technical limitations.

To be clear, I’m not advocating for artificial reproduction but rather for embracing our current technological constraints to create new icons.

None of the humans I know are perfect

We all have little rough edges that make us who we are. It’s what makes us colorful in a way. In that sense, accepting imperfections has a humane side to it. There’s something freeing about acknowledging we can’t — and using creativity to overcome that.

Perfection breeds conservation. Imperfection breeds experimentation.

A weakness can be turned into an opportunity to make something unique.

Next time we feel like hiding something, let’s ask ourselves how we could make it something worthy of showing instead.

Originally published at gregjeanneau.com.

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