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Gamification: a UX review of badges, from users to players

None-game apps use gamification elements to engage with users. The goal is to turn users into gamers who return to your app or product frequently.

Oriol Banus
UX Collective
Published in
7 min readMay 31, 2022

Users playing to win a prize
Users playing to win a prize

Why do people get addicted to games? What do all these games have in common? Some none-game apps such as Duolingo or Freeletics have seen how gamification elements can make the user return to your app for good.

Gamification is a concept that consists in adding to none game products, like an app or website, elements typically found in games to engage with the users.

There are several elements that can help us create this game environment, some of them are points, leaderboards or badges. This article will focus on one of these elements, the badges. We will do a deep dive to understand how we can use them to create engaging challenges for the users.

Why gamification?

All gamified apps have something in common, the goal of the app is usually not appealing for the users.

Who wants to go to the gym? Or to spend hours learning a new skill? These are heavy, time-consuming and boring tasks nobody is happy to do, so maybe, with the help of a game, the user may be more motivated and with time, a habit would be created.

What is a badge?

Badge’s for a dentistry app
Badge’s for a dentistry app

A badge is a reward the user obtains after completing a challenge, the challenge is made of a collection of smaller tasks. It’s a reminder and a celebration of a milestone on the user’s path of achieving a bigger goal.

A challenge in a game is when players have to achieve goals that have a certain level of difficulty. There are categories and hierarchy in the badge system, meaning the user may compete to obtain a badge, or maybe the user needs to obtain five badges before earning the final and ultimate badge.

Architecture of a badge system:

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Written by Oriol Banus

💡 Product Designer & Researcher | UX Lecturer | www.oriolbm.me

Responses (3)

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Hello, nice article, informative! I recommend also reading the article gamification in UX design, which states in which spheres of activity gamification is used and in which spheres it is particularly relevant.

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Gamification is a concept that consists in adding to none game products, like an app or website, elements typically found in games to engage with the users.

Love this!

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Hello! My name is Evgeny. I want to write a post about the gamification of the Strava sports app and take the information for it from your article on Medium. I hope you don't mind, I will definitely include your name and a link to you. The post will be in Ukrainian, because I am from Ukraine (:

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