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Get better responses from ChatGPT with example-based thinking

Kai Wong
UX Collective
Published in
6 min readOct 24, 2023

A man on the bridge between two cliffs is communicate and trying to get a woman, standing on one side, to come meet him in the center of the bridge.
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Learning to craft great examples will become a highly valuable skill for designers, especially if you want to use ChatGPT with your design process.

I previously talked about how the value of design may start to increasingly come from thinking like a designer, especially when AI can help you generate your mockups and prototypes.

However, trying and learning everything you need to know about design thinking takes time and effort. You might find yourself asking, where do I even begin?

When researching how to craft an ideal ChatGPT prompt, I stumbled upon the answer: Example-based thinking. Learning that one skill doesn't just help you communicate more effectively; it's also crucial to getting better responses from ChatGPT.

Here's why that happens.

Examples, not analogies, help bridge gaps in knowledge

Have you ever had a team member suggest, "We should design something like X"? Phrases like, "We should design our search page like Google," or "Our e-commerce homepage should look like Amazon," are often common but not that useful.

Your team uses these phrases because they're trying to bridge their knowledge gaps around design. They may not know the specifics of the design pattern, but they've seen it used somewhere.

You may have even used these techniques if you've ever had to explain what you do as a Designer.

After all, isn't it more accessible to talk about a bad user experience someone encountered and how you fix those problems rather than a detailed explanation between a UX Designer and a Graphic Designer?

However, there’s a difference between these two scenarios. In the designer's case, we're providing a detailed example that people can relate to (like the last time they used their bank's horrible website) to help people understand the specifics of what our job entails.

In our team's case, though, they're using a very vague analogy: after all, what does it mean to design a search page…

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Written by Kai Wong

7xTop writer in UX Design. UX, Data Viz, and Data. Author of Data-Informed UX Design: https://tinyurl.com/2p83hkav. Substack: https://dataanddesign.substack.com

Learning to craft great examples will become a highly valuable skill for designers, especially if you want to use ChatGPT with your design process.

Also for clients, stakeholders, PM... Sometimes a project is as good as the briefing :D Really enjoyed this article!

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Following a well written and specific brief always enables me to do my best work so why not AI. Narrowing down to the specificities of a task makes total sense.

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