Getting to know your users with a Persona Empathy Workshop

Photo by You X Ventures on Unsplash

Personas are one of the most popular tools in user research, and are a great way to create shared understanding about users. But they are useless unless people know what they are and how to utilize them.

I’ve found that the best way to do this is through a workshop where participants practice thinking from the user’s perspective and brainstorm ways to improve…