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Girls just want to train and scale large language models

Rita Kind-Envy
UX Collective
Published in
6 min readSep 13, 2024
The painting captures the subject’s energetic personality, with his head slightly tilted and a joyful expression on his face. His curly hair falls loosely around his face, adding to the informal and dynamic feel of the piece. He is dressed in a ruffled white shirt and a dark cloak, typical of the fashion of the time.
The Lute Player by Frans Hals (1623)

It’s been almost a year since the last Button conference, and I’m still not finished reviewing my notes.

For those who don’t know, Button is basically the Met Gala of content design. Instead of outfits, UX celebrities compete with Google Slides presentations.

Today, I’m finally sharing some notes from Morgan Marie Quinn’s talk, a content design (CD) leader at Gemini. I’ll also include some of my own thoughts along the way. By the way, her talk was called “What the f#@& does Content Design have to do with LLMs?” — which signals that Quinn is not only a queen by her last name but also by nature.

At the time, Google’s LLM — Large Language Model — was still known as Bard, so, technically, no one can blame me for putting a gorgeous Frans Hals painting on the story’s cover.

LLM is not born, but made

One famous book about queens, kings, and pirates (you don’t know the name of it yet because I haven’t finished writing it) has a passage that says:

“A king is seldom born a good ruler. It is training that makes him so.”

The same is 100% true for LLMs. Quinn compares training Gemini/Bard to teaching a baby to talk. As with a small kid, it involves:

  • a lot of reading,
  • exposing them to different social settings,
  • interpreting and reflecting the words back,
  • talking to them (all the time).

First things first — it’s not the same as designing a chatbot

screenshot of chat window
Example of a chatbot interaction

One of the mistakes CDs make is thinking that designing an LLM is similar to designing a chatbot. But! The outcome of a response from a chatbot is always the same. On the contrary, LLM is dynamic, and you cannot predict its response to the T.

Sometimes, the responses of a young LLM don’t make any sense. These slips are…

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Written by Rita Kind-Envy

I'm a UX writer who mostly writes about writing. Sometimes I write about other things, though.

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