Healthcare: The other UX design
How a perfect storm creates an obscure corner of the profession.
Published in
10 min readMay 8, 2019
It’s 6 pm on a Friday in downtown Chicago. I’m at one of those chic rooftop cocktail bars. I order a club soda with a lime and begin mingling with the first group I encounter. I’m already dreading the traffic I’ll encounter getting back home when the question comes from a woman standing next to me.
