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Home as a heuristic

Michael McWatters
UX Collective
Published in
5 min readJul 29, 2024

An abstract, atmospheric image of a glass house in a field of lights, set against a dark background.

Set aside any images of your dysfunctional (or highly functional—lucky you!) childhood home. Now imagine your ideal home. What comes to mind? A Saltbox? American Craftsman? Converted warehouse loft? A child’s pointy box with two rectangular windows and puffs of smoke emanating from a chimney? What would your ideal home look like if you were from Burkina Faso, Telluride, or the 18th Century?

Anyone’s guess, I guess.

How would you define the ideal home if you couldn’t describe it in physical terms? You might describe how the ideal home would make you feel. Home as a place of peace and comfort, a welcoming place where your needs are met, your safety and security are ensured, and where you feel respected, appreciated, cared for — even celebrated. A place that’s well-designed, where things work as they should, and where there’s a natural flow between centers of activity and calm.

You’d probably describe a kind of Platonic ideal for home-ness, a set of characteristics shared by almost anyone from any region, culture, or era, whether that’s Burkina Faso, Telluride, or the 18th Century.

Home is the sailor, home from sea,
And the hunter home from the hill.
— Requiem, Robert Louis Stevenson

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Written by Michael McWatters

VP, Product Design at Max | HBO Max. Formerly TED. Better after a nap.

Write a response

This is a powerful reminder that the best user experiences are those that feel safe, welcoming, and intuitive, much like a well-designed home. This approach adds a human touch to UX, making it a valuable perspective for product designers. Thanks for sharing this!

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Such a thoughful reflection on what a home should feel like to users. One should stride to design homes that feel like the ones you describe.

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Why I've read this unnecessary article? reads as a story about nothing.

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