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APPLE

How Apple changed the way we navigate — forever

But can it beat Google Maps?

Tan Han Wei
UX Collective
Published in
5 min readJun 16, 2021

A hand holding an iPhone that shows Apple Maps with an elevated 3D view
Photo by Tran Mau Tri Tam on Unsplash | Animated GIF by author

Back on September 19, 2012, Apple had replaced Google Maps with its own Apple Maps as the default navigation app in iOS. Of course, we all know what happened next— it didn’t do well. There were many issues, such as missing places, incorrect directions, and many other bugs. It was so bad that Tim Cook published a letter of apology and urged dissatisfied users to use other mapping services.

As a latecomer to the mapping platform, Apple has been trying hard to catch up with Google’s mapping technology. Sure, nothing beats Google when it comes to navigation, but Apple Maps has come a long way since its launch in 2012. Since then, the company has acquired at least 9 companies to improve Apple Maps. They even hired Google employees who worked on Google Maps.

In 2016, Apple opened a new office in Hyderabad, the capital of southern India’s Telangana state, to speed up the development of Apple Maps by hiring 4,000 staff. However, to put in perspective, in terms of the number of employees working on mapping services, Google already had 7,000 people working on Google Maps back in 2012.

So, can Apple Maps beat Google Maps? In terms of map data, I don’t think so. As mentioned, Apple was a latecomer to the mapping…

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Responses (2)

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I’ve been using Google Maps since day-1 and found Apple Maps always way too incomplete (Germany, The Netherlands, and Hungary) to use it as a reliable source for routes and navigation, and that won’t change anytime soon.
Even though Apple’s Maps UI…

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Apple is still moving the deck chairs in my opinion. I use Waze (Google owned) which zooms in and out fine. No problems there.
It has one killer feature: It tracks movement of its users (anonymously if you want) and detects traffic flow real time. My ETA is seldomly off by more then 3 minutes.

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