How exactly do you find insights from qualitative user research?

Turn design research data into actionable insights in four steps.

Taylor Nguyen
UX Collective
Published in
4 min readJan 1, 2020

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In design research, synthesis is where the magic happens. It’s the process of distilling data into insights. Someone could have attended all research sessions and still be surprised by the insights derived from synthesis. Like the saying, “The

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