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How IKEA adapted its design to China

Marcus Fleckner
UX Collective
Published in
20 min readApr 15, 2024

Before we dive in. For your reading pleasure and for the validity of the article and its trustworthiness there are references throughout the article. The full reference list can be found at the bottom of this article. Enjoy!

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Cultural sensitivity to design

This is an overview and study on how IKEA made it to China and opened their first store in 1998. But also, a study and a closer look at how they adapted and at what cost.

Companies like Volvo and IKEA need to recognize and also accommodate the cultural nuances in design and product offerings to resonate with diverse consumer segments, that differ from the Scandinavian market. In short, IKEA’s challenge lies in balancing its standardized products with local tastes and tradition. Therefore, effective design strategies should prioritize user research and localization efforts to create seamless and relevant experiences for consumers across different cultural contexts.

Additionally, transparent storytelling and branding that celebrates the company’s heritage, like Volvo’s emphasis on its Swedish roots, can enhance brand authenticity and trust among global consumers.

We will throughout this article take a close look at what IKEA did to overcome some of these challenges and look at how IKEA made their path to China a success.

How IKEA redesigned and adapted stores to fit Chinese culture (almost)

Volvo and IKEA are two completely different companies. One produces cars, while the other produces furniture and home accessories. What is the common denominator for these…

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Written by Marcus Fleckner

UX/UI designer & map nerd. Join my newsletter: get weekly insights and links to interesting stuff related to what I write about.

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