How to create buyer personas with people who don’t use your product yet

Segmenting over a weekend with data

Sam Straun
UX Collective
Published in
5 min readMar 3, 2021

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A group of gnomes with different jobs and pie charts overlaying
Types of customers can be complex

If you are a marketer, designer, or researcher, there has probably been some stage in your career when you have been asked to quickly whip up some buyer personas. Personas are a staple in design, software, and services, and for good reason. They help create empathy for customers…

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Merging data, statistics, ethnography and design to create human-centred experiences.