Member-only story
How to design for voice with situational design and Airtable
Adopt Alexa’s design method based on the conversation situation with the tool that better adapts to it.
You can read this article in Spanish: Cómo diseñar para voz con Situational Design y Airtable.
In May 2019, the evangelist team challenged the voice community with a new design methodology based on the context. It was called Situational Design.
Besides setting the framework for moving away from other design tools based on rigid flowcharts (inherited from traditional interaction design), they developed a card and storyboards system. The idea was to create a new design artifact that could become the new standard tool for conversation design.
In this post, I will explain why Situational Design is so important and how I deal in Monoceros Labs with some of its problems with Airtable´s platform.
What is Situational Design?
Alexa’s team has written many posts and published different guides explaining the methodology (like this one) but here you have a short summary.