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LinkedIn is an example of a bad product we just got used to

Hell is empty — all my colleagues are here.

Rita Kind-Envy
UX Collective
Published in
7 min read4 days ago

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linkedin logo

LinkedIn is a type of social media. Social media obeys usability heuristics, like everything else on the web. For example:

and, to add to it:

However, LinkedIn, once you try making sense of it, breaks both of these rules. Look at this:

screenshot discard draft
Discard draft by LinkedIn

Here’s my journey: I’ve decided to repost a position from my ex-employer (because Noda is a nice company) but changed my mind.

1. How many times do you need to “you” me? Apparently, five times in two sentences. “You (1) haven’t finished your (2) post yet. Are you (3) sure you (4) want to leave and discard your (5) draft?”

2. “Go back” and “Discard” — seem to perform the same action to me. “Go back” is associated with cancelling an action and…

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Written by Rita Kind-Envy

I'm a UX writer who mostly writes about writing. Sometimes I write about other things, though.

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