Design and non-violent communication: how to listen

What if designers used non-violent communication tools to focus more on how to listen, empathise, and understand. Would that help when researching, designing, pitching, and presenting?

Published in

UX Collective

7 min readJan 24, 2023

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steampunk device attached to a human ear — Listening is difficult, given that humans have an average eight-second attention span.

Listening before speaking

Sanna Rau

Written by Sanna Rau

Writer for

UX Collective

Work with, and write about design, sustainability, equality and the world. Based in Aotearoa NZ.

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