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My UX Research toolbox as a team of one

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Our UX Research Toolbox

I’ve written before about how creating and utilizing a research repository helps me run a research practice for a growing organization as a team of one. But there are many other tools I lean on, free and paid, to help keep research tasks automated and scalable.

I was inspired by Roy Opata Olende who wrote about Zapier’s UX Research Tech Stack.

Here are some of the awesome tools I rely on to keep me sane and organized on a day-to-day basis:

I’ve broken them up into the following categories: organization & automation, design, moderated research, unmoderated research, surveys, recruitment, panel management, & scheduling, and synthesis.

Organization & Automation

Starting with organization and automation – two huge parts of being a successful team of one! I use Airtable, Zapier, and EnjoyHQ to stay organized and on top of the work I’m doing in many areas of the business and cross-brand.

Airtable

Currently, I use Airtable for: our research toolbox, sales feedback, budgeting, opt-ins for our research programs, and other miscellaneous stuff like that. In the past, I’ve used it for competitive analysis, our research panel, and even our research repository. I generally see how far I can push Airtable before…

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Written by Lindsay Boylan

Head of Research, Boutique at xplor. Formerly: full-stack developer @ExcellaCo, @VTEngineering graduate. Inspiring change through positive interactions.

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