UX Collective

We believe designers are thinkers as much as they are makers. https://linktr.ee/uxc

Follow publication

Member-only story

Plastic pushers: How the phone case industry has compromised smartphone design

Omar Zahran
UX Collective
Published in
7 min readJun 27, 2020

Black iPhone with black case
Image Credit: Mason Supply via Unsplash

WWhenever I’m with any human being and pull out my phone to check something I will always meet a shocked face of horror. It doesn’t matter who it is, I will always receive a mix of dirty looks and shock when my phone exits my pocket. Why might you ask? This is because I am one of those weird people that never used a case with my phone. Friends have often called me reckless and unappreciative of my financial investment in my phone. Some have even considered me brave to even consider leaving the house with a naked phone. The audacity I must have to not put a protective piece of plastic on my phone.

Generally, after the moment of shock and disbelief, comes a question. And it doesn’t matter who is asking, the question is always the same. “Why don’t you use a case? Aren’t you afraid that you’ll crack your phone?” As someone who loves his phones, of course, I am afraid of cracking my phone, but this question and the idea of not using a case is a much deeper philosophical issue that speaks to the way that phones are designed. Slapping that protective case on a premium designed smartphone is a slap in the face to the design and ergonomics of that device.

The Evolution of Smartphone Design

Black smartphone case
Image Credit: Bady Qb via Unsplash

The last 5 years have been very nice to the eyes that look at smartphones. Phones have transformed from plastics with flimsy parts to high-end glass and aluminum construction. These materials have resulted in visual aesthetics ranging from color shifting gradients in light to soft-touch matte glass backs. Phones just feel different now, they feel like jewels more than technology. This particular thought occurred to me when I purchased HTC’s U11 in 2017. Where the refracted light effect of the backplate of that phone just felt like something beyond technology.

In addition to this, the evolution of glass on phones has been fascinating. Corning, the primary glass supplier for smartphones, had to make a decision in their manufacturing process. Either the company could make the glass harder, which would reduce scratches but be more prone to cracks, or make…

Create an account to read the full story.

The author made this story available to Medium members only.
If you’re new to Medium, create a new account to read this story on us.

Or, continue in mobile web

Already have an account? Sign in

Written by Omar Zahran

Freelance sports writer fascinated by the stories that our favorite teams and athletes present to us

Responses (1)

Write a response

I blame the (stupid) criticism of lack of “premium feel” from reviews of phones. If you don’t want things to break when you drop them, use plastic. AR-15s, car bumpers and coolers all do this. Why not phones? Some idiot thinks it’s not premium. Maybe not, but it’s tough. Ask Glock.

--