Quantifying the value of UX

How to demonstrate ROI and defend design decisions.

Meghan Wenzel
UX Collective
Published in
8 min readApr 2, 2020

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Image from Christina Morillo

Why should we go with this design? How do we know if we’re on the right track? How do we measure success? What value does UX bring to the company? These are all too common questions that I’m sure we’ve all heard at some point. While UX professionals understand the value and impact of research and design, it can be hard to…

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UX Researcher and Strategist — “It’s not the story you tell that matters, but the one others remember and repeat”