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Really, it’s OK not to be a mixed methods researcher

Breaking into UXR can be hard– really hard. As the industry continues to grow both in size and demand for skills, researchers are trying to figure out how to stand out from the crowd. Some vocal leaders and bootcamps claim that successful entry and advancement in UXR comes easiest (or exclusively) with a mixed methods toolkit. But what does it actually mean to be mixed methods, and is it really all that imperative to succeed?

Zoe Glas
UX Collective
Published in
13 min readSep 7, 2022

tl;dr: nope, not at all. Let’s dive in.

Stock illustration of three researchers sitting at a desk. A variety of different data types are on a whiteboard behind them.
Image provided by https://storytale.io/

If thought articles are to be believed, mixed method researchers are officially the UX equivalent of hand sanitizer in March of 2020– uniquely valuable, and imperative for success. “Mixed Methods or Bust” is becoming a common creed, especially among those just entering the field of UXR, and qualitative research is as out as bell bottoms.

However, dismissal of single-discipline research does not make sense in a variegated industry where the role, scope, and value of UX Research is still developing, and the true power of research is still being discovered. (Quick reminder, UXR is new. Really new).

But mixed methods seem to stand out as people try to fit into the increasingly competitive field — it’s logically appealing to be a ‘jill of all trades’. If you have every tool, no one can say you’re not qualified…right?

This approach misses two key points:

  1. There’s huge and unique value in each of the research disciplines (qualitative, quantitative, and mixed methods)
  2. Overstating qualifications for a method (most commonly seen when discussing quant skills) creates huge risk, both in the hiring pipeline and once hired.

In this article, I’ll define mixed methods, discuss three common myths that are over-emphasizing the value of mixed methods, how we got to this point, and why UXR as a discipline (and your career) will best thrive when embracing all of forms of research.

What is UX research?

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Written by Zoe Glas

Staff Mixed Method UX Researcher. Googler; thoughts are my own.

Responses (2)

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Thank you for this insightful observation Zoe! I am curious if mixed methods is not the way to stand out, what skills make a user researcher valuable and niche in a saturated job market?

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Hi Zoe. It makes sense that in the larger companies you can be qual or quant or mixed methods because there are more researchers around. Do you think that the same is true for smaller teams and companies? It seems to me that a mixed methods toolkit would be especially valuable for a smaller team.

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